Restore Deleted Files and Folders in Qbox


Deleted items are available on the Qbox Cloud server for a period of 30 days from the date of deletion and can be restored by the Account Owner or Team Admin at the Qbox Web Dashboard (

To restore a file, sign in to the Account owner’s/Team admin’s account at the Qbox website.


Right-click on the file and select ‘Restore.’


To restore a folder and its contents, first restore the folder by selecting ‘Deleted Items.’


Right-click on the folder and select ‘Restore.’


Select the folder to open it. The folder will be empty by default. Select ‘Deleted Items.’ Then right-click on a file to restore. Please note that only items that have previously synced to the Qbox Cloud Server can be restored.