- Knowledge Base Home
- Qbox
- Qbox FAQs
-
Qbox
-
Basil
- FAQs: General
- FAQs: Signing up for Basil
- FAQs: Adding Clients
- FAQs: User Types and Roles
- FAQs: Adding Team Members
- FAQs: Adding Owner Firm
- FAQs: Folders
- FAQs: Documents (Files)
- FAQs: Moving Files
- FAQs: Restoring Files
- FAQs: Tasks
- FAQs: Projects and Workflow
- FAQs: eSignature and KBA
- FAQs: Storage
- FAQs: Import
- FAQs: Search
- FAQs: Notifications
- FAQs: Billing and Payments
- FAQs: Billing and Invoicing
- FAQs: Calendar
- FAQs: Chat
- Getting Started with Basil
- Basil Help Guides
- Basil Education
How is Qbox billed?
Qbox is billed for the number of Sync folders and Attach folders set up by an account owner. Team members of the account owner and shared users are not billed for Qbox. Please see the pricing page (www.qboxplus.com/pricing) for pricing-related information. Folders are billed even if there are no files stored in them, so please make sure that any unused folders are deleted to avoid getting billed.
If you have Custom Sync folders (not offered to new users), these are billed when the sync is enabled.