Reinstalling Qbox

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  1. First, make sure that your Qbox client is not installed. If installed, you can uninstall it by opening the Control Panel and selecting 'Programs and Features'. You can search for the Control Panel by pressing the Windows Start key (shown below) and typing 'Control Panel'.
  2. Click the icon to open the Control Panel.
  3. Select 'Programs and Features' in the Control Panel window.
  4. Select 'Qbox Client' from the program list.
  5. Click 'Uninstall/Change'.
  6.  Click 'OK' to remove the application from your computer.
  7. Now you need to install Qbox again. You may click the following link to download the Qbox Client setup.exe file: https://qboxclient.s3.amazonaws.com/setup.exe
  8. Click the downloaded setup.exe file in your browser to install Qbox. You may also double-click the setup.exe file from your downloads in the Windows File Explorer.
  9. Click 'Install'.
  10. Sign in to your Qbox account if you are prompted to do so.