Qbox FAQs: Multi-User (MU)

How is Qbox MU set up?

Team members or shared users on a private email domain invited to the same folders can set up Qbox MU. Please refer to the following instructions: Qbox MU Setup.

What are the requirements for setting up Qbox MU?

Qbox MU can be set up for users on the same office network, who are invited as team members or shared users by an account owner. For security reasons, users setting up Qbox MU must be on the same private email domain. The Qbox MU folder can be set up on a network server, network drive, or mapped drive on a peer computer hosting the files. Qbox MU users can work on a file simultaneously in a multi-user configuration. Remote users, with whom the folder and files are shared, can work on the file when all the Qbox MU users have logged off, and the file has synced to the remote user.

How do I switch to Qbox SU (Single-User)?

If you are on Qbox MU (Multi-User), you can switch to Qbox SU to create Qbox folders and files that can be accessed only by you.

First, make sure that any files locked by you are closed and synced to Qbox.
On the Qbox Explorer, select ‘Preferences’ and select ‘Switch to Qbox SU’. This link will be disabled if you have any files locked or if files are in the process of syncing.
Qbox will restart and prompt you to select a location. Browse and select a location, click ‘Continue’.
Qbox will then sync all the folders and files to the new location.

We have already setup Qbox. How can we switch to Qbox MU?

If you have already setup Qbox, you can switch to Qbox MU using steps given below:

One of the users needs to switch to Qbox MU first:

– Please make sure that any locked files are closed and synced, to avoid inadvertent data loss.
– On the Qbox Explorer, select ‘Preferences’ and then select ‘Switch to Qbox MU’.
– When prompted, select a location for the Qbox folder on a server or network drive.
– Qbox will restart, create the folders at the location selected and sync the files.

The other users in the local office can then switch to Qbox MU:

– Please make sure that any locked files are closed and synced, to avoid inadvertent data loss.
– On the Qbox Explorer, select ‘Preferences’ and then select ‘Switch to Qbox MU’.
– Qbox will display the folder already created by the first user.
– Click ‘Continue’ to join the folder.

Note: If the ‘Switch to Qbox MU’ is disabled, it may be because a file is locked by you or a file sync is in progress. The option will be enabled when syncing is completed and the lock is released. The Switch to Qbox MU option will be disabled if you are not on a private email domain, or the account owner has marked you R/O. Users setting up Qbox MU need to have R/W permission.

How is Qbox MU set up by a new user?

Team members or Shared users invited to the same folders, can set up Qbox MU using steps given below.

First user setting up Qbox:

– Signup for Qbox account, and download Qbox client.
– When prompted, login with your email and password.
– Next, when prompted to select a location for Qbox, select the ‘Setup Qbox MU’ option.
– Select a location on a server or network drive to create the Qbox folder.
– Click ‘Continue’ to complete the installation.

Other users in the same office setting up Qbox:

– Signup for Qbox account, and download Qbox client.
– When prompted, login with your email and password.
– Next, when prompted to select a location for Qbox, select the ‘Setup Qbox MU’ option.
– Qbox will display the directory path already set up by the first user.
– Click ‘Continue’ to join the folder.

Note: If you do not see the ‘Setup Qbox MU’ link, it could be because your email is not on a private domain, or you have been marked R/O by the account owner. Users setting MU need to have R/W permission for the folders.