Qbox FAQs: Team

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How is a team member different from a shared user?

Who can be invited as a Qbox team member?

How do I invite team members?

How do I provide a team member with admin permission?

How do I invite an existing shared user as a team member?

 

How is a team member different from a shared user?

Team members have access to all of the Sync folders and files of the account owner. There is no need to invite them to individual folders. In contrast, a shared user only has access to the contents of the individual folder(s) shared with them. The shared user will not have access to other folders of the account owner. In addition, team members can be given admin permissions so they can create new folders, invite shared users, release file locks manually, roll back files, as well as view and pay bills.

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Who can be invited as a Qbox team member?

Account owners on a private email domain can invite employees on the same email domain as team members. Users with public domain emails like Gmail, Yahoo, Comcast, etc. are not allowed to form Qbox teams for security reasons.

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How do I invite team members?

Log into your account at the Qbox website (www.qboxplus.com), click 'Admin' at the top right, and select ‘Manage Team Members’ on the far left. Enter the first part of the user’s email address, and click ‘Send Invitation’. Please note that team members need to be on the same private email domain as the account owner. You can use the checkboxes to provide the team member with read-only or admin permissions. If the read-only option is set, the team member will be able to view but not edit files in the Sync folder, as they will not be allowed to sync any files. Team members with admin permission can create new folders, invite shared users, release file locks, roll back files, as well as view and pay bills. Leave both boxes unchecked to provide the team member with read and write permission by default. They will be able to view, edit and sync files in the folder. 

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How do I provide a team member with admin permission?

Log into your account at the Qbox website (www.qboxplus.com), go to the ‘Admin’ page. Select ‘Manage Team Members’ on the left menu, then check the ‘Admin’ box for the team member. Team members with admin permission have the same privileges as the owner; they can create, share, rename or delete folders, manually release file locks, roll back files to previous versions and pay Qbox bills.


How do I invite an existing shared user as a team member?

If you have shared your folder with a user on the same private email domain, you can re-invite them as a team member. Log into your account at the Qbox website (www.qboxplus.com), click 'Admin' at the top right and click on ‘Manage Team Members’ on the far left. Enter the first part of the user’s email address, and click ‘Send Invitation’. Qbox will reclassify the user as a team member and sync the folders and files that were not already shared with them.